Over 35 years of global quality manufacturing experience in the medical, commercial, industrial, defense and telecommunications sectors

Mark Jackson is a quality management professional, having worked for multi-national companies with manufacturing divisions throughout Asia, Europe and North America. He holds a B.S. in Business Management from the University of Redlands, as well as certifications from the American Society for Quality (ASQ) for Certified Quality Manager and Certified Quality Engineer. In addition, Mark is a Lead Internal Auditor for ISO 13485:2016, ISO 9001:2015 and ISO 27001:2013.

Mark’s passion is to serve companies through the implementation and improvement of quality management systems that results in customer satisfaction, including top and bottom line growth. To that end, Mark has established quality systems in both small and large organizations as well as global metrics that drive continual improvement. His expertise and technical knowledge include:

• Quality Management Systems

• Leadership, Coaching, Team Building

• Key Performance Indicators

• Continual Improvement

• Global Operational Excellence

• ISO Compliance (ISO 9001, ISO 13485, ISO 27001)

• Supply Chain Quality

• Problem Solving/Root Cause Analysis (5 Whys, PDCA, 8D)